Our customer satisfaction is our number one priority!! Should you be not 100% happy with your purchase please contact us immediately so that we can rectify any issues or concerns you may have!
There may be times when you will need to return an item purchased from us. Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law (ACL).
If you wish to return any item(s) you have purchased, you can return the item(s) via post to our online store within 30 days from the date of delivery. Original postage costs will not be reimbursed nor will return postage costs, unless the item(s) are faulty or not as ordered. In this instance a replacement product will be sent to you. You may be required to provide evidence of a faulty product or your proof of purchase to show that what you received was not what you purchased.
We encourage you to return your parcel via registered or traceable postal services as all returned parcels remain the responsibility of the purchaser until received by Attitude Apparel.
Returns Policy Conditions
At Attitude Apparel we want to ensure you love the items you purchase. We will exchange your item or refund your original method of payment provided that:
- You return the item within 30 days (inclusive) from the tracked date of delivery
- You produce your original Attitude Apparel invoice (receipt) when you return the item
- The item is in original saleable condition:
- With all original tags and any sewn labels still attached
- In an unworn, unopened and unused state
- Please contact our team should you wish to discuss any concerns you may have about your product
If you are not able to comply with these requirements, Attitude Apparel reserves the right to refuse an exchange or refund on change of mind items.
Items on Sale will only be exchanged (not refunded) where the item is faulty or defective.
Replacements not refunds will be available on items that are faulty, defective or not fit for described purchase. We do not offer refunds for change of mind. Please read our sizing chart carefully both on our sizing page and the specific product descriptions to make sure you get the perfect fit!